Shipping & Returns
We provide shipping internationally. Our standard shipping is priced at $15 wherever you're located. If you have any questions please contact us and we will be happy to answer any questions or concerns you may have! All orders will be sent via Canada Post with a tracking number.
Return & Exchange Policy
We want you to love what you purchase, so we’re happy to offer exchange or store credit within 10 days upon receipt, unfortunately, we do NOT offer refunds.
For Lola’s Fashions to initiate a return for store credit, please email us at firstname.lastname@example.org with your return notice stating name, address, order and tracking number. Once the product is received and inspected we will issue the store credit/exchange.
All items that are purchased within the collection "Under $100" will have a ZERO RETURN POLICY and NO EXCHANGE POLICY. Please purchase knowing there will be NO RETURNS OR EXCHANGES for any products purchased within this collection.
Shipping times will vary between 12-25 days for products in the "Under $100" section.
Merchandise must not be worn or washed.
Merchandise must have original tags/labels attached however received
Sent shipping charges are non-refundable
The cost of shipping for return/exchange items is the responsibility of the returnee
Customer is responsible for inspecting product within 10 days of receipt to check for any defects in the merchandise
All sale items 30% off or more are a final sale!
Any orders outside of Canada are considered a final sale
Any returns/exchanges that to not meet the above requirements will be refused